- Resource Centre
More than 65 Cascade clients go live in 2009
Cascade have a reputation for high quality software that uses the latest .NET technology to deliver superb solutions that are integrated, flexible and powerful.But whilst our software provides an excellent solution for our HR and Payroll clients and their organisations, that is just the tip of the iceberg. Success can only be achieved by backing our innovative software with high quality services.In fact the largest team in our business is our Client Services Team.
Cascade has invested heavily in Support, Project Managers, Trainers and Consultants because we recognise that each of our clients is unique and that they need a quality service that supports their ever changing requirements.
Our software is a tool, a very powerful and flexible tool but still, just a tool. The architects of your solution are our Project Teams who translate your objectives into features, thereby realising benefits on your behalf.It’s clear from our website that many organisations choose Cascade. But they don’t just choose us, they implement our systems and go live making full use of our solutions. This was recently demonstrated by the sweeping win our clients, old and new, awarded us at the recent Software Satisfaction Awards where we took a remarkable 81.6% of the vote against four of our key competitors.Clients that have gone live in 2009 cross all sectors and sizes including education and private business, public sector and even non UK organisations.
Examples include The Lanesborough Hotel, Autism West Midlands, International Transport Workers Federation and Ministry of Sound as well as Brooks McDonald Group PLC and Baroney College.During a difficult financial year Cascade actually implemented more systems than in any previous year as organisations realised that implementing our unique solutions would help them gain advantage and become more efficient when efficiencies were most needed.
Cascade were also awarded more projects than ever in 2009 through recommendation. Sectors such as Legal as well as Housing Associations, where reputation is essential, represent more than 35 and 20 of Cascade’s client’s respectively. Examples such as Trowers and Hamlins LLP and Ruffer LLP as well as Broxbourne Housing Association and Aldwyck Housing all went live in 2009.In fact more than 65 organisations went live with Cascade in 2009. Many of those clients, as well as longer standing clients, voted for us in the Software Satisfaction Awards.
It is common for our clients to contact us to provide feedback. People such as Susan Westron of Castle Leisure Ltd tell us “It is a pleasure to use Cascade on a daily basis. The ease of functionality for both new and experienced users is ideal. The amount of support offered is excellent and cannot be faulted.” and Helen Ratcliffe of Allford Hall Monaghon Morris LLP who said “Cascade has allowed us to adopt a truly professional approach to our HR function. It is efficient, easy to use and overall a great investment.”
We can only achieve those levels of satisfaction by investing in the implementation and support services that underpin our hugely popular HR and Payroll Solutions and we continue to invest in this team with recent new appointments to our Projects, Support and Account Management teams.When you invest in Cascade you invest in our entire company, not just our software.
